Certified Inpatient Coding (CIC) Practice Exam

What types of provider queries can be made?

1. Verbal or written

2. Multiple choice

3. Open-ended

4. All of the above

The correct answer is: All of the above

Provider queries are essential tools in the coding process as they help clarify documentation and ensure accurate coding of diagnoses and procedures. The correct answer encompasses all possible types of queries that can be made to healthcare providers. Verbal queries can occur during face-to-face conversations or phone calls, enabling real-time clarification and immediate feedback. Written queries provide a documented communication method, ensuring that all parties have a record of the questions and responses, which can be crucial for compliance and audit trails. Multiple-choice queries are effective for specific cases where clear options can streamline the provider's response. This format can make it easier for the provider to select the appropriate response when faced with common scenarios. Open-ended queries allow for detailed responses from providers, encouraging them to elaborate on their documentation, which can lead to a more comprehensive understanding of patient conditions. This format is especially useful for complex cases where a straightforward answer may not capture all pertinent information. Overall, the ability to use various query types—verbal, written, multiple choice, and open-ended—enhances the communication between coders and providers and ultimately supports the accuracy and completeness of the medical records, impacting reimbursement and quality reporting.